Managing Your IT Environment.
You already have an IT setup that has grown and may have become complicated over time. (More users, more locations, more equipment and applications)
You don’t have a dedicated person looking after these systems and you find yourself spending an increasing number of hours maintaining them.
Every time you get IT help from an external source, you have to explain your systems from the beginning and always seems to get inconsistent advice.
Ideally, you would like to have someone looking after all your IT systems and be there for any IT support and advice when needed.
We can help!
This is a growing requirement within the small to medium-size business sector at the moment as it provides a highly cost-effective solution to attain a stable IT environment for your business.
We approach this by reviewing your environment and identifying and sharing with you the regular tasks that are needed to take place in order to have a reliable IT environment.
We focus on 4 main areas:
Ongoing Maintenance and Monitoring –
- Regular software updates on your computers, servers, and networking equipment including your computer security software and business applications. (your prime IT security risk)
- Monitor any systems that require high availability.
- Hardware refreshes – (plan and carry out hardware replacements as needed).
Optimisation –
- Make sure you are getting the best out of what you have in place already.
- Provide trustworthy information for you to make decisions on any future investments in technology.
Reducing Risk –
- Make sure your important data is backed up and a disaster recovery plan is in place.
- Identify any risks that you may have within your environment and help you plan towards minimising them.
Ongoing Support –
- Provide you on-site and remote IT support as needed.
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Below are some of our capabilities and tasks we carry out for our current customers.
- Internet connectivity and networking
- Helping you select the right supplier, the technology and the hardware that best suit your needs.
- Plan the best configuration for your business that provides a reliable, secure and fast computer network.
- Backup and Disaster recovery
- Implementation and maintenance of backup and disaster recovery systems.
- Applications and Storage
- Cloud services, Migrations, IT support, Software development and smartphone app development.
- Digital marketing
- Website development, Search Engine Optimisation and Analytics.
- IT Security
- Security assessments, awareness training and risk management
- IT Support
- Remote or Onsite IT support as required.
- Procurement
- Hardware and software procurement, Software license management, Vendor management and warranty management.